All you need to know about your activities on NotchCX
Introduction
ATB TechSoft built the NotchCX browser application as a Customer Relationship/Experience Management application. This SERVICE is provided by ATB TechSoft to solve pertinent business problems and help businesses with improving customer attraction, management, and retention, and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at NotchCX unless otherwise defined in this Privacy Policy.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
1. To facilitate our Service;
2. To provide the Service on our behalf;
3. To perform Service-related services; or
4. To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to browser URL. We will only use your personal information if the law permits us to do so. Your personal data will only be used where:
1. We need execute the contract, we are entering into or have with you.
2. It is important for our lawful interest (or that of a third party) and your interests and fundamental rights do not over rule those interests.
3. We are expected to fulfil legal or regulatory obligation.
The information that we request will be retained by us and used as described in this privacy policy.
| Purpose/Activity | Type of data | Legal basis for processing |
|---|---|---|
| Manage your queries and provide you with infomation you request on our products/services. | Identity Data, Technical Data, Usage Data, Public Data | Necessary for our legitimate interests (to respond to new or existing customer queries and grow our business) Performance of a contract with you |
| Manage your queries and provide you with infomation you request on our products/services. | Identity Data, Technical Data, Usage Data, Public Data | Necessary for our legitimate interests (to respond to new or existing customer queries and grow our business) Performance of a contract with you |
| To set up your account for the services available on our Product | Identity Data | Performance of a contract with you |
| To manage payments, fees, and charges. | Identity Data, Financial Data | Performance of a contract Necessary to comply with a legal obligation necessary for our legitimate interests (to keep our records updated and to study how customers use our products and services). |
| To inform you about similar products/services, to that you have already purchased, where we have your consent to do so | Identity Data, Technical Data, Usage Data, Public Data | Necessary for our legitimate interests (to develop our products or Services and grow our business) Consent |
| To administer and protect our business, our Site, the Services, and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes. | Identity Data, Technical Data, Usage Data, Public Data | Necessary for our legitimate interests (for running our business and as part of our efforts to keep our Site and the Services safe and secure) |
| To use data analytics to optimize our product, marketing and customer | Technical Data, Usage Data | Necessary for our legitimate interests (to define types of customers for our products and services, to keep our Site and the Services updated and relevant, to develop and grow our business and inform our marketing strategy). |
Links to Other Sites
This Service does not contain links to other sites does not in any mean direct you to third-party websites. However, access to some features may require user authentications for Facebook, Twitter, IMAP, Office365 Exchange, Gmail and/or WhatsApp access (optional).
Note that external sites are not operated by us. Therefore, we strongly advise you ignore any prompt to any other third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2021-10-01
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected]